Is your design being refurbished? Tell guests what’s happening. They’ll appreciate honesty. #wkbnch #ux #experiencedesign #servicedesign July 21, 2023 Dennis Cheatham design researchexperiencedesignservicedesignux Post Observed
National Park Rangers make @zionnps come alive. The people who offer #servicedesign can make or break the experience. Ranger Jason blew us away during the Pa’rus Trail walk! #wkbnch @nationalparkservice March 19, 2023 Dennis Cheatham servicedesign Post Observed
Getting around Zion and Springdale is just a shuttle ride away. Pollution. Congestion. Experience. #experiencedesign #servicedesign #ux #wkbnch March 18, 2023 Dennis Cheatham experiencedesignservicedesignux Post Observed
Not everyone knows where to start at @zionnps but they know how much time they have. These areas help visitors decide what to do based on duration. Brilliant! #ux #servicedesign #experiencedesign #environmentalgraphics @segddesign #wkbnch March 18, 2023 Dennis Cheatham environmentalgraphicsexperiencedesignservicedesignux Post Observed
Ya can’t buy a single use water bottle at Zion Nat’l Park but refills are always free. Here, visitors learn conservation and sustainability through experience. #experiencedesign #sustainability #servicedesign #wkbnch March 18, 2023 Dennis Cheatham experiencedesignservicedesignsustainability Post Observed
“As little design as possible” is the right amount here at Zion. @zionnps #experiencedesign #servicedesign #ux #wkbnch March 18, 2023 Dennis Cheatham experiencedesignservicedesignux Post Observed
Low tech, high engagement. Ranger Ben at @zionnps taught us about geology and we couldn’t get enough. #experiencedesign #servicedesign #wkbnch March 17, 2023 Dennis Cheatham experiencedesignservicedesign Post Observed
Arrival and departure are part of the #experiencedesign at @area15official #servicedesign #ux #wkbnch March 16, 2023 Dennis Cheatham experiencedesignservicedesignux Post Observed