Observed

Design in action.

Airport cell phone lots: another way mobile computing has transformed our lives in unexpected ways. #wkbnch #systems #servicedesignthinking #cvg @cvgairport

May 23, 2023

Dennis Cheatham

cvg
servicedesignthinking
systems

Podcast Episode

Page

Update

Yes, I dug through the whole bin to collect @heinz state ketchup packets. #packagingdesign #graphicdesign #branding #wkbnch

May 10, 2023

Dennis Cheatham

branding
graphicdesign
packagingdesign

Podcast Episode

Page

Update

Today! Makin’ images with @openaidalle and teaching Generative AI. @miamiohcca @miamiuniversity @designmiamioh #wkbnch

April 20, 2023

Dennis Cheatham

Podcast Episode

Page

Update

National Park Rangers make @zionnps come alive. The people who offer #servicedesign can make or break the experience. Ranger Jason blew us away during the Pa’rus Trail walk! #wkbnch @nationalparkservice

March 19, 2023

Dennis Cheatham

servicedesign

Podcast Episode

Page

Update

An iconic tradition. National Park signs have been a fixture in visitor photos since @nationalparkservice started. How can you build iconic moments in the places you design? #experiencedesign #wkbnch

March 19, 2023

Dennis Cheatham

experiencedesign

Podcast Episode

Page

Update

Getting around Zion and Springdale is just a shuttle ride away. Pollution. Congestion. Experience. #experiencedesign #servicedesign #ux #wkbnch

March 18, 2023

Dennis Cheatham

experiencedesign
servicedesign
ux

Podcast Episode

Page

Update

Not everyone knows where to start at @zionnps but they know how much time they have. These areas help visitors decide what to do based on duration. Brilliant! #ux #servicedesign #experiencedesign #environmentalgraphics @segddesign #wkbnch

March 18, 2023

Dennis Cheatham

environmentalgraphics
experiencedesign
servicedesign
ux

Podcast Episode

Page

Update

Ya can’t buy a single use water bottle at Zion Nat’l Park but refills are always free. Here, visitors learn conservation and sustainability through experience. #experiencedesign #sustainability #servicedesign #wkbnch

March 18, 2023

Dennis Cheatham

experiencedesign
servicedesign
sustainability

Podcast Episode

Page

Update

“As little design as possible” is the right amount here at Zion. @zionnps #experiencedesign #servicedesign #ux #wkbnch

March 18, 2023

Dennis Cheatham

experiencedesign
servicedesign
ux

Podcast Episode

Page

Update

Low tech, high engagement. Ranger Ben at @zionnps taught us about geology and we couldn’t get enough. #experiencedesign #servicedesign #wkbnch

March 17, 2023

Dennis Cheatham

experiencedesign
servicedesign

Podcast Episode

Page

Update

Pacing… Is.. Everything. Design for the reveal. Build tension. Wow them. #experiencedesign @area15official #wkbnch

March 16, 2023

Dennis Cheatham

experiencedesign

Podcast Episode

Page

Update

Arrival and departure are part of the #experiencedesign at @area15official #servicedesign #ux #wkbnch

March 16, 2023

Dennis Cheatham

experiencedesign
servicedesign
ux

Podcast Episode

Page

Update

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