Latest

Airport cell phone lots: another way mobile computing has transformed our lives in unexpected ways. #wkbnch #systems #servicedesignthinking #cvg @cvgairport

May 23, 2023

Dennis Cheatham

• cvg
• servicedesignthinking
• systems

Podcast Episode

Page

Update

Observed

Yes, I dug through the whole bin to collect @heinz state ketchup packets. #packagingdesign #graphicdesign #branding #wkbnch

May 10, 2023

Dennis Cheatham

• branding
• graphicdesign
• packagingdesign

Podcast Episode

Page

Update

Observed

Today! Makin’ images with @openaidalle and teaching Generative AI. @miamiohcca @miamiuniversity @designmiamioh #wkbnch

April 20, 2023

Dennis Cheatham

Podcast Episode

Page

Update

Observed

National Park Rangers make @zionnps come alive. The people who offer #servicedesign can make or break the experience. Ranger Jason blew us away during the Pa’rus Trail walk! #wkbnch @nationalparkservice

March 19, 2023

Dennis Cheatham

• servicedesign

Podcast Episode

Page

Update

Observed

An iconic tradition. National Park signs have been a fixture in visitor photos since @nationalparkservice started. How can you build iconic moments in the places you design? #experiencedesign #wkbnch

March 19, 2023

Dennis Cheatham

• experiencedesign

Podcast Episode

Page

Update

Observed

Getting around Zion and Springdale is just a shuttle ride away. Pollution. Congestion. Experience. #experiencedesign #servicedesign #ux #wkbnch

March 18, 2023

Dennis Cheatham

• experiencedesign
• servicedesign
• ux

Podcast Episode

Page

Update

Observed

Not everyone knows where to start at @zionnps but they know how much time they have. These areas help visitors decide what to do based on duration. Brilliant! #ux #servicedesign #experiencedesign #environmentalgraphics @segddesign #wkbnch

March 18, 2023

Dennis Cheatham

• environmentalgraphics
• experiencedesign
• servicedesign
• ux

Podcast Episode

Page

Update

Observed

Ya can’t buy a single use water bottle at Zion Nat’l Park but refills are always free. Here, visitors learn conservation and sustainability through experience. #experiencedesign #sustainability #servicedesign #wkbnch

March 18, 2023

Dennis Cheatham

• experiencedesign
• servicedesign
• sustainability

Podcast Episode

Page

Update

Observed

“As little design as possible” is the right amount here at Zion. @zionnps #experiencedesign #servicedesign #ux #wkbnch

March 18, 2023

Dennis Cheatham

• experiencedesign
• servicedesign
• ux

Podcast Episode

Page

Update

Observed

Low tech, high engagement. Ranger Ben at @zionnps taught us about geology and we couldn’t get enough. #experiencedesign #servicedesign #wkbnch

March 17, 2023

Dennis Cheatham

• experiencedesign
• servicedesign

Podcast Episode

Page

Update

Observed

Pacing… Is.. Everything. Design for the reveal. Build tension. Wow them. #experiencedesign @area15official #wkbnch

March 16, 2023

Dennis Cheatham

• experiencedesign

Podcast Episode

Page

Update

Observed

Arrival and departure are part of the #experiencedesign at @area15official #servicedesign #ux #wkbnch

March 16, 2023

Dennis Cheatham

• experiencedesign
• servicedesign
• ux

Podcast Episode

Page

Update

Observed