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Observed

Design in action.

Experience Design in the wild. These observations are moments where useful, usable, desirable, and memorable design come alive.

Showing 19-27 of 50 observations
National Park Rangers make @zionnps come alive. The people who offer #servicedesign can make or break the experience. Ranger Jason blew us away during the Pa’rus Trail walk! #wkbnch @nationalparkservice
Observed

National Park Rangers make @zionnps come alive. The people who offer #servicedesign can make or break the experience. Ranger Jason blew us away during the Pa’rus Trail walk! #wkbnch @nationalparkservice

March 19, 2023
An iconic tradition. National Park signs have been a fixture in visitor photos since @nationalparkservice started. How can you build iconic moments in the places you design? #experiencedesign #wkbnch
Observed

An iconic tradition. National Park signs have been a fixture in visitor photos since @nationalparkservice started. How can you build iconic moments in the places you design? #experiencedesign #wkbnch

March 19, 2023
Getting around Zion and Springdale is just a shuttle ride away.  Pollution.  Congestion.  Experience. #experiencedesign #servicedesign #ux #wkbnch
Observed

Getting around Zion and Springdale is just a shuttle ride away. Pollution. Congestion. Experience. #experiencedesign #servicedesign #ux #wkbnch

March 18, 2023
Not everyone knows where to start at @zionnps but they know how much time they have. These areas help visitors decide what to do based on duration. Brilliant! #ux #servicedesign #experiencedesign #environmentalgraphics @segddesign #wkbnch
Observed

Not everyone knows where to start at @zionnps but they know how much time they have. These areas help visitors decide what to do based on duration. Brilliant! #ux #servicedesign #experiencedesign #environmentalgraphics @segddesign #wkbnch

March 18, 2023
Ya can’t buy a single use water bottle at Zion Nat’l Park but refills are always free. Here, visitors learn conservation and sustainability through experience. #experiencedesign #sustainability #servicedesign #wkbnch
Observed

Ya can’t buy a single use water bottle at Zion Nat’l Park but refills are always free. Here, visitors learn conservation and sustainability through experience. #experiencedesign #sustainability #servicedesign #wkbnch

March 18, 2023
“As little design as possible” is the right amount here at Zion. @zionnps #experiencedesign #servicedesign #ux #wkbnch
Observed

“As little design as possible” is the right amount here at Zion. @zionnps #experiencedesign #servicedesign #ux #wkbnch

March 18, 2023
Low tech, high engagement. Ranger Ben at @zionnps taught us about geology and we couldn’t get enough. #experiencedesign #servicedesign #wkbnch
Observed

Low tech, high engagement. Ranger Ben at @zionnps taught us about geology and we couldn’t get enough. #experiencedesign #servicedesign #wkbnch

March 17, 2023
Pacing… Is.. Everything. Design for the reveal. Build tension. Wow them. #experiencedesign @area15official #wkbnch
Observed

Pacing… Is.. Everything. Design for the reveal. Build tension. Wow them. #experiencedesign @area15official #wkbnch

March 16, 2023
Arrival and departure are part of the #experiencedesign at @area15official #servicedesign #ux #wkbnch
Observed

Arrival and departure are part of the #experiencedesign at @area15official #servicedesign #ux #wkbnch

March 16, 2023
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Design Workbench is a lab for Experience Design research and learning located at Miami University in Oxford, Ohio.

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