Poster on lightpost

Research

Research produces knowledge that was once unknown; however, design research isn’t as neatly defined. In fact, there seem to be as many definitions of design research as there are design researchers. For the sake of clarity, the working definition at Design Workbench is:

Design research is a fusion of the inventive and generative nature of designers and design with the fact-driven discovery and knowledge production of research.

This definition says nothing about what designers research or how they apply research in order to make discoveries.

How is Design Research Conducted?

Frayling, Christopher. “Research in Art and Design.” Royal College of Art Research Papers 1, no. 1 (1993): 1–5. British scholar and writer Sir Christopher Frayling addressed research in art and design in an article of the same name, proposing that this research can be operated in three ways:

Research for Design

The kind of research that one does in order to gather knowledge in order to inform the shape of a design.

photo of a sketchbook drawing
Design researcher field notes from a study of a pediatric intensive care unit (PICU). Dennis Cheatham

An interior designer who is designing spaces inside a new community recreation center may read case studies on previously constructed recreation centers in order to learn about the success of the design decisions that went into their completion. They may also conduct interviews in neighborhoods surrounding the new center in order to determine peoples’ preferences and needs. This research would inform the design of the inside of the community recreation center. Without engaging the population who would use the new building for the design of the space, opportunities to ensure its relevance may be missed.

Research into Design

Inspecting design itself—its processes, outcomes, and those who design.

man photographic a sign near a street
A design researcher documents a city’s public character campaign. John Hicks, Dennis Cheatham

A communication designer may examine a poster series on water conservation in order to determine how effective its imagery and messaging connected with viewers in order to achieve its goals. This research could involve talking with people who viewed the poster series to determine if it affected their decision making. It could also include examining if posters were placed inside or outside buildings in order to learn if placement had any effect on engagement. This research into design would help inform future poster campaigns or even if posters would be an effective media when communicating water conservation messages.

Research Through Design

Knowledge gained through participating in the act of designing.

A service designer developing steps for ordering coffee at a new quick service coffee shop may conduct research through design by testing a new role-playing technique for designing the service. Through operating this technique, the designer may learn that role-playing more clearly reveals areas for improvement in the coffee ordering service design than only drawing it up on a whiteboard.

Poster inviting participants for a study on barriers preventing men from attending mental health counseling sessions.
Poster inviting participants for a study on barriers preventing men from attending mental health counseling sessions. Dennis Cheatham

Each of these three approaches provide some definition that helps to give shape to design research. While they are by no means definitive, they serve as a starting place for further discussion on how design research can be operated. In each of these cases, design research grounds its approaches in factual evidence based on the research of others and/or on first-hand field research. After the problem context is more clearly understood and defined, design researchers then generate solutions for implementation, testing, iteration, and refinement. Where and when research takes place in a project is contingent upon the focus of the design research project, itself.

What Topics are Researchers Addressing?

As curious, inquisitive individuals, designers’ research topics are extremely broad. As Design Workbench projects launch, are operated, and conclude, you will have the opportunity to sample the diversity of research areas and interests.

A poster detailing a proposed business-municipal partnership to promote water conservation.
A poster detailing a proposed business-municipal partnership to promote water conservation. Rebeca Carranza, Dennis Cheatham, Holly Cole, John Hicks, Jeff Joiner, Michelle Keefer, Tim Woodring, Hao Yang
If you are a researcher and would like your own workbench site through which you can conduct and publish research, contact us and we will be happy to discuss your needs and how you can get started.

Design Research Continues to be (re)Defined

These brief examples of design research merely nick the surface of what design research is and what it can be. Much discussion is taking place between researchers, educators, and practitioners on how design research should be conducted and if it should be divided into levels like basic, applied, and clinical research much like in medicine. Suffice it to say these debates will likely continue for a long time but also that the dialogue is important. Society has much to gain from studying the things humans make in order to better understand their effects.

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